Absolutely! Our cleaning products are formulated with safety as a top priority. They are free from harsh chemicals and toxins, making them safe for use around your little ones and furry friends.

Yes, indeed! We're committed to sustainability, which is why our products are crafted using eco-friendly ingredients and packaging. From biodegradable formulas to refillable aluminum bottles, we strive to minimize our environmental impact

For optimal longevity and performance, store our cleaning products in a cool, dry place away from direct sunlight. Ensure lids are tightly sealed to prevent any evaporation or leakage.

Never! We are proud to be a cruelty-free brand, and our products are never tested on animals. We believe in kindness towards all living creatures and are committed to ethical practices every step of the way.

Absolutely! Our products are formulated with gentle, non-toxic ingredients, making them suitable for individuals with allergies or sensitivities. However, if you have specific concerns, we recommend consulting with a healthcare professional before use.

The frequency of refills depends on your cleaning habits and the size of your household. On average, our concentrated refills can fill your aluminium bottle up to 10 times, providing ample cleaning power for weeks to come.

You bet! Our cleaning solutions are specially formulated to tackle even the toughest stains and grease, leaving your surfaces sparkling clean with minimal effort.

Our products are delicately scented with natural fragrances to enhance your cleaning experience without overwhelming your senses. From soothing lavender to zesty orange blossom, we offer a variety of delightful aromas to suit your preferences.

Yes, our products are crafted from natural or naturally-derived ingredients.

For the moment, we are only able to ship within the UK. However, we are exploring options to expand our shipping internationally in the future.

Our products have a shelf life of up to 18 months if stored correctly.

Remember to close the triggers after use and rinse them with warm water if there's any
product buildup. For any issues or questions regarding triggers or pumps, please reach out to us at hi@coltandwillow.com for assistance.

Currently, you can purchase our products exclusively online. However, we are exploring
partnerships with retailers both in the UK and abroad.

All our shipments are sent via Royal Mail 48hr tracked service. If your order does not arrive, please contact us at hi@coltandwillow.com, and we'll promptly investigate the issue for you.

Our All-purpose Cleaner is perfect for countertops, highchairs, door handles, and more. However, we recommend spot testing before use, especially on varnished or lacquered surfaces. For best results, use a damp cloth and follow with an e-cloth or microfiber cloth to polish the surface.

Our Bathroom Cleaner is ideal for taps, shower doors, baths, sinks, and effectively tackles limescale. Please spot test before use, and apply with caution on natural stones.

Our Wonder Scrub is perfect for tougher stains, limescale, and grease on most surfaces. However, spot test on polished or glossy countertops before use. Its slightly abrasive texture is excellent for removing stubborn dirt and grime, especially on stainless steel surfaces.

At Colt & Willow, we prioritise safety above all else. While our products are crafted from natural and gentle ingredients, some contain essential oils that, while safe for general use, may cause irritation if they come into contact with sensitive areas such as the eyes. Therefore, we include warning signs to ensure our customers handle our products with care and avoid any potential discomfort. After all, nobody wants washing up liquid in their eyes!

Yes, our products are safe for use with septic tanks.

We're here to help! Feel free to reach out to our friendly customer support team via email at hi@coltandwillow.com. We'll be happy to assist you with any questions or concerns you may have.