Shipping

Shipping is charged at a flat rate of £4.95 for orders of up to 5kg. Orders over £35 are shipped free of charge in the UK. We use the Royal Mail Tracked 48 hour service within the UK. After you place your order, you will receive a tracking number so you can see the status of your delivery.

We currently only deliver to the UK.

Returns

If for any reason you are not happy with your order, please get in touch so we can find out what went wrong at hi@coltandwillow.com

We are happy to give a full refund or exchange-no questions asked-however we‘d really appreciate your feedback. Also, please note we can only accept returns that are unopened and unused.

Please return to:

Colt & Willow Ltd,
Airbox Fulfilment,
Unit 8 Saxon Way,
Harmondsworth,
UB7 0LW
United Kingdom